Thanks for choosing Alltech Prosthetics for your prosthetics care. Whether you’re new to prosthetic devices or have experience with them, we know this part of the healthcare system can be confusing. When it comes to the administrative processes, insurance benefits, communication with healthcare providers, and how we work with you to select the right products, we want you to be as informed as possible.
What to Expect
You can breathe easy knowing that you are in the hands of highly experienced professionals. We will be with you every step of the process, from amputation to prosthesis. Check out the Resources we have compiled for you and keep reading to learn more about each step of what is going to happen.
Here are the steps:
Initial Conversation with Alltech
Your First Appointment (Initial Consultation)
Building a Custom Prosthetic Device Plan
Seeking Physician Approval
The Insurance Process
Device Fitting and Delivery
From Amputation to Prosthesis
Your First Conversation With Alltech Prosthetics Orthotics
When you first reach out to us, the first thing we’ll do is get a thorough understanding of what you need so we can get you in touch with the right prosthetic professional in our office. Our conversation will go over:
- The type of problem you’re experiencing
- Your previous experience with wearing prosthetics
- Information about the physician or healthcare professional who referred you
- General health insurance information
- Any other information that might be relevant to your initial consultation
what to bring to your first appointment
At your first visit to our office, we’ll ask you to complete your new patient registration forms. These forms can be filled out in advance for your convenience. At your first appointment, we ask you please bring:
- Completed new patient registration forms
- Physician’s prescription
- Driver’s licensed or state-issued identification
- Insurance card(s)
what happens during the initial consultation
We will begin your appointment with a thorough consultation by one of our certified and licensed prosthetics professionals to evaluate your situation. During this evaluation, we typically:
- Review your medical history
- Obtain detailed information regarding your disability or injury
- Discuss your lifestyle and activities you like to do
- Conduct a clinical observation of gait (walking)
- Perform muscle testing to find out what kind of muscular response you have to stimuli
- Check your balance
- Determine your proprioception or the awareness of your body, especially limbs in position to space
- Review any other information to assess your probable success with a prosthetic device
what happens after the initial consultation
After your evaluation, we will make a detailed list of the best options for the type of device you need. Then this information is sent to your doctor for approval. As soon as we receive physician approval, we are ready to move forward.
the insurance process
After your physician approves our findings, the administration part of your journey will begin. This may be a simple phone call to your insurance provider, or the process can take longer. Many insurance companies ask for more information and detailed medical records.
It typically takes between 7 to 10 days from your initial visit to get all the necessary information to your insurance provider. This time will vary depending on your physician and insurance company’s time frame, as well as the insurance company’s requirements. In most circumstances, approval takes 10-14 business days from the time your insurance company has all of the records they need. If your condition is complex, this time frame may be extended.
the financial aspect of prosthesis
We will remain in frequent communication with both you and your healthcare provider during this time so you’re always aware of where we are in the process. After we receive authorization from your insurance provider, we will contact you with information regarding the financial aspect of your prosthetic device.
In addition to most major credit cards and CareCredit, we also provide financial counseling and make payment options available to you. We do everything in our power to ensure medical costs don’t stand in the way of you receiving the prosthetic device you need.
fitting and delivering your device
Once the administrative process is completed, we will contact you to arrange an appointment with your prosthetics professional. At this appointment, we will take final measurements or casting so your prosthetic or orthotic device can be created. Depending on the complexity of the prosthetic device, multiple fitting appointments may be necessary prior to the final fitting and delivery of the device.
after your receive your device
Even after your journey with us has been completed, we want to ensure you’re able to get the most from the prosthetic devices we provide. We are here to help you with resources and support to help you feel comfortable living with your prosthetics. If you have any questions or concerns regarding your device, please contact us today.
what if i have issues getting transportation?
At Alltech Prosthetics, we strive to provide you with the highest quality of care, but that can be a challenge when you’re unable to make your appointments. We understand the hassle of arranging rides from friends and family, and we know first-hand how few options there are for public transportation in our area.
To alleviate these issues, we are proud to introduce our mobile prosthetic services! If you can’t come to us, one of our mobile prosthetics vans can come to you. Our mobile prosthetic vans allow us to bring our entire office to your location.
why should i choose alltech prosthetics?
Alltech Prosthetics is a customer-centric prosthetics device company with expert licensed and certified clinical staff. They are dedicated to outstanding client service and conveniently offer mobile amputee services. Leveraging over 100 years of experience in upper and lower extremity prosthetics, Alltech provides superior design and development of prosthetic devices.
On The Go
Our mobile prosthetic services allow us to bring our entire office to your location. Our vehicles are equipped to provide evaluations, casting, fittings and deliveries, prosthetic alignments and adjustments. Our vehicles are equipped to provide:
Fittings & Deliveries
Prosthetic Adjustments & Alignments
Upper Extremity Prosthetics
Alltech Prosthetics provides shoulder disarticulation, above the elbow, below the elbow, and hand/partial hand prosthesis. We provide the following products for upper extremity prosthetics:
Shoulder Disarticulation Prosthesis
Above the Elbow Prosthesis
Below the Elbow Prosthesis
Hand/Partial Hand Prosthesis
Lower Extremity Prosthetics
We provide postoperative rigid dressing and preparatory prosthesis for hips, feet, and toes, above and below the knee, and symes/below the ankle.